Distance Sales Agreement
This agreement is organized pursuant to the obligation to perform the agreement for sale on the internet regarding to the Regulation on Procedures and Principles of Distance Contracts which published in Turkey Official Journal on 13.06.2003 and numbered 25137, clauses indicated are as follows.
Article 1 – Subject of the Agreement
Subject of this Agreement is, sale and delivery the product that has qualities and selling prices of the products mentioned as below, covers the rights and obligations of parties according Turkish Law No. 4077 on the Protection of Consumer-Distance Contracts of Practice and Regulations on the Procedures.
Article 2.1 – Seller Information
Title: CAKA E-TICARET ITHALAT IHRACAT LIMITED SIRKETI
Address: HOBYAR MAH. HOCAHANI SK. GÜRÜN HAN NO:16/725 FATİH/ İSTANBUL
Article 2.2 – Consumer Information
Article 3 – Contract Product Information
Type, quantity, brand / model, color and sales price of product is as stated in the email.
Article 4 – General
4.1 – Consumer, states that she or he have read the information about contract product or products that mentioned in Article 3. qualities of the product, selling price, payment methods and all preliminary information relating to the delivery and provide the necessary confirmation electronically.
4.2 – Contract product or products, depending on the distance to the buyer’s location each product will be delivered to the buyer or to person /organization shown at address, within the period described in the preliminary information, obey condition that to not exceed the legal 30-day time requirement. This period may be extended by communication to buyer before, to a maximum 10-days.
4.3 – Seller is not responsible if contract product, will be delivered for person/organization other than buyer, and the person/organization do not accept the delivery.
4.4 – Responsibility of seller is, to deliver the contract product to the buyer not damaged or impaired in any way, complete and in accordance with the qualifications specified in the order.
4.5 – For delivery of the contract product, buyer must to accept this agreement and pay the price of product in a preferred method of payment. If the price of product will not be paid for any reason or will be canceled in the bank records, seller will not be obligated from delivery of the product.
4.6 – After the delivery, in the case of failure to pay the full amount of the product to the seller by the bank or the finance organization, because of illegal use of the buyer’s credit card by unauthorized parties without the consumer’s permission, regarding that the product has been delivered to the buyer, the buyer has to return the product to seller’s address(es) within 3 days. Return shipping costs are covered by the buyer.
4.7 – Seller obliged to report to the consumer If he or she cannot deliver the product in time because of, force majeure or weather conditions that prevent transport, the interruption of transportation and emergency situations alike. Consumer has right to ask for cancel the order, change to, if there is any, equivalent product, and/or delay the delivery till problem is disappear. If consumer prefer to cancel the order, paid amount of consumer will be paid in 10 days.
4.8 – If there is any defective or broken among sold products, the product should to be sent to seller contact address under warranty for required repair, in this case delivery costs will be covered by the seller.
4.9 – This agreement becomes valid after being accepted by the consumer.
Article 5 – right of withdrawal
Consumer has the right of withdraw from the ordered product in (7) days after delivery to consumer or to person /organization shown at address.
To use the right of withdrawal consumer should report to the seller via fax, mail or telephone. The product should obey related article rules which states that product should not to being used.
Used product cannot be returned.
If consumer use the right of withdrawal, the product should return in full with example of delivery record that the product was deliver to 3rd person or to the consumer at given address, original invoice, box, package, and standard accessorizes if there is.
Otherwise, the return will not be accepted.
The price of the product will be returned to the consumer in 7 following days as documents arrives to the seller. The return cannot be done without original invoice. If the invoice belongs to institution repayment will be done on card in following 7 days as our firm gets the return invoice.
Costs of delivery belongs to the consumer, if reason of return is right of withdrawal.
Person cannot use right of withdrawal if the product was done on the consumer’s specific requests and demands, changes or additions made for personal product.
As the order will be completed, consumer will be deemed to have accepted this agreement.